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EXCELLENT Based on 70 reviews Posted on caroline andrewsTrustindex verifies that the original source of the review is Google. 21/10 - Incredible, seamless and informative experience with Victor! FYI, We live in Texas, and he's in Cali. Buying or refinancing a home can be stressful since a lot of people don't understand the process and get lost in the paperwork. Victor took the time to get to know us, what we were looking for and provided so much information and practically educated us on 5 different options that would be beneficial for us! He helped us lock in the rates we were absolutely comfortable with and that's more important to a customer! Thank you, Victor for going above and beyond for us.Posted on Richard AguirreTrustindex verifies that the original source of the review is Google. We praise God first of all for putting Victor Santos in our life at the right time when we were looking not only to lower our interest rates and monthly payments but also help us to navigate through all the confusion from all the other agents and brokers that just wanted our business.Victor was very patient and humble and honest as he explained all the details and even called us to remind us of incoming e-mails .God continue to keep Victor humble, patient and honest with all his clients. I will recommend Victor to anyone who is looking to refinance their home and property. God Bless Victor and his family always.Posted on Chris HollarsTrustindex verifies that the original source of the review is Google. Victor was awesome during the financing process. He spent an ample amount of time teaching and helping us understand everything. We will strongly recommend him to others!Posted on Rubab AneesTrustindex verifies that the original source of the review is Google. We did FHA streamline refinance with Victor and It was an awesome experience working with him.. Process was smooth and fast! Victor is knowledgeable and very professional. Our team to go for all future needs👍🏻Posted on Ericka SotoTrustindex verifies that the original source of the review is Google. We truly appreciate Victor’s constant availability and how responsive he was every step. No matter the time or day, he was always there to answer our questions and provide clear, honest advice. Thank you again for your dedication and support — we’re so grateful to have worked with you for the 3rd time!Posted on Connie ChungTrustindex verifies that the original source of the review is Google. Victor at OnPoint Mortgage Pro made buying my first home an stress-free experience. He explained everything clearly, kept me updated, and even helped me close a month early. He went above and beyond to secure the best rates and made the whole process seamless. Highly recommend!Posted on Caroline KimTrustindex verifies that the original source of the review is Google. I had an excellent experience working with Victor from OnPoint Mortgage Pro. He met with me and my client, explained the entire funding process, and went above and beyond to research the best program for my client, a first-time homebuyer. Victor not only beat the builder’s in-house lender and the bank on rates, but he also delivered exceptional personalized service. He was always available, highly knowledgeable, and communicated consistently throughout the process. He even shared valuable insights with my client, which was greatly appreciated. Victor managed everything in a timely and transparent way, keeping constant communication with the builder to ensure we stayed on track. Both my client and I were extremely happy with his service. He was thorough, professional, and truly cared about making the experience smooth and stress-free. I highly recommend Victor if you are working with buyers—you will have peace of mind knowing they are in great hands.Posted on Racheal EllisTrustindex verifies that the original source of the review is Google. Victor has helped us twice now with mortgage loans. He is outstanding to work with! His professionalism, communication and service go above and beyond! I highly recommend reaching out to Victor for any mortgage needs, you will be happy you did!Posted on Edward YevdayevTrustindex verifies that the original source of the review is Google. I don’t usually write reviews, but I felt like I needed to for this one. I just bought my first home at 27 and worked with Victor Santos at OnPoint Mortgage Pro, and the experience was outstanding. Victor was very easy to work with, always kept me updated, and explained everything clearly so I never felt lost in the process. He was transparent and honest every step of the way, and I could tell he truly cared about helping me make the best decision, not just about closing a deal. He even went out of his way to compare and compete with other lenders to get me the best rate possible, even when it wasn’t necessarily to his own benefit. There were times when I had to rush things or speed up the process to make sure everything closed on time, and Victor worked tirelessly and diligently to make it happen. Even with a very small window, he kept everything moving smoothly, held me accountable when needed, and made sure nothing slipped through the cracks. That kind of dedication gave me a lot of confidence and peace of mind. What I really appreciated was his professionalism and the fact that his advice always felt genuine. I had full confidence that I was making the right decisions because of the way he guided me through the process. Working with Victor and OnPoint Mortgage Pro was a pleasure, and I’ll absolutely be working with him again in the future. I highly recommend him to anyone looking for a lender who is communicative, transparent, and truly puts his clients first.Posted on Jeanie ParkTrustindex verifies that the original source of the review is Google. I had a great experience with Onpoint Mortgage Pro and Victor Santos in closing a purchase transaction for one of my clients. They were knowledgeable, responsive, and my clients are so happy with the guidance they received in choosing the right mortgage. Job well done and thank you Victor!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
OFFICE HOURS:
- Monday: 8:00am – 6:00pm
- Tuesday: 8:00am – 6:00pm
- Wednesday: 8:00am – 6:00pm
- Thursday: 8:00am – 6:00pm
- Friday: 8:00am – 6:00pm
- Saturday: 8:00am - 1:00pm
- Sunday: Closed
Buying A Home
We not only provide financing solutions but also strive to make the entire process as transparent and straightforward as possible. Our commitment is to empower individuals and families on their journey to homeownership, ensuring that they find a loan program that suits their needs and brings them closer to the dream of having a place to call home.
Taking The Right Steps
We will guide you through the entire process, providing detailed insights into the steps you will need to take for your first home.
Benefits of Owning a Home
Owning a home can provide stability, build equity, and offer a sense of pride and belonging in a community.
Prequalifying for a Mortgage
We know the industry secrets and have assisted others in pre-qualifying for their dream home with our expert guidance.
Refinancing Your Home
Our team is dedicated to helping you navigate the complexities of mortgage financing and exploring your options.
Our Home Loan Programs
Our home lending loan programs cater to diverse needs, offering options for first-time buyers, veterans, low-income families, and refinancing. From government-backed (FHA and VA) to conventional and specialized investment-purpose loans, these programs provide accessible paths to homeownership with tailored terms, accommodating various financial profiles and property types.

Conventional
The most common type of loan due to their flexibility, interest rates and suitability for borrowers with good credit histories.

VA
Available to active and veteran personnel and their surviving spouses. Includes no money down and no PMI.

FHA
Great for a broader range of individuals with low credit scores and smaller down payments such as 3.5% down.

Non-QM
Providing borrowers who don’t meet traditional mortgage standards while offering flexibility through verification.

Reverse Mortgage
Enabling homeowners aged 55+ and older to convert home equity into tax-free income or a lump sum, for financial flexibility.

Home Equity Loan
Homeowners can borrow against the equity in their homes, providing a lump sum of cash with a fixed interest rate.
Contact Us
Your dream home is just a call or a message away. Our team is dedicated to helping you navigate the complexities of mortgage financing and explore your options. Whether you have questions about loan programs, want to explore refinancing options, or need guidance through the application process, we’re here for you. Reach out to us today, and let’s start turning your homeownership dreams into a reality.
OnPoint Mortgage Pro is licensed in:
CA, CO, ID, FL, MD, NH, SC, TX, VA. NMLS#2134550
We are a licensed professional business in mortgage lending and are committed to providing expert guidance and tailored solutions to help clients achieve their homeownership goals with confidence.