Contact OnPoint Mortgage Pro
Real Humans. Fast Replies. Straight Answers.
Call, email, drop by the Irvine office, or send us a message — whatever's easiest. We respond to every inbound within one business hour during open hours, and the next morning otherwise. No call trees, no offshore reps.
5.0★Google, Yelp & Zillow
A+BBB Accredited
9 statesLicensed & growing
24 yrsMortgage experience
NMLS#2134550
Pick the Channel That Works for You
Same person on the other end either way — not a call center, not a chatbot, not a junior intake rep.
Call
(877) 870-0007Picked up live during business hours. Voicemail returned within 90 min on weekdays, by next morning on weekends.
Replied within 1 business hour during open hours. Attach any docs (W-2s, paystubs, credit scores) — we'll review and reply with a personalized scenario.
Visit
Irvine, CA Office530 Technology Dr Suite 100, Irvine CA 92618. Best for first-time buyer walkthroughs, doc handoffs, or just preferring face-to-face. Call ahead to confirm an LO is in.
Office & Hours
Headquartered in Irvine, serving borrowers across nine states. Most consultations happen by phone or video, but the door is open for clients who prefer to meet in person.
OnPoint Mortgage Pro — Irvine HQ
Address
530 Technology Dr Suite 100
Irvine, CA 92618
Irvine, CA 92618
Phone
Licensing
NMLS #2134550 · Equal Housing Lender
Licensed in CA, CO, FL, ID, MD, NH, SC, TX, VA
Licensed in CA, CO, FL, ID, MD, NH, SC, TX, VA
Office Hours (Pacific Time)
Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
Time-sensitive? Lock requests, last-minute scenario questions, and clear-to-close coordination get answered outside posted hours — just text the loan officer you're working with.
Or Send Us a Message
Drop your contact info and what you're working on. A licensed loan officer (not a sales rep) replies personally within one business hour. No credit pull, no obligation, no spam — that's a promise.
5.0★
Google · Yelp · Zillow
A+
BBB Accredited
Top 20
Wholesale Lenders Shopped
24 yrs
Mortgage Industry Experience
9
States Licensed
Service Area
Frequently Asked Contact Questions
The questions every visitor asks before reaching out.
What's your typical response time?
One business hour during open hours (Mon-Fri 8am-5pm PT). Inbounds outside hours get answered first thing the next morning. Time-sensitive lock requests and active-file questions get answered immediately by your assigned loan officer regardless of time.
Do I need to schedule an appointment to call or visit?
To call, no — (877) 870-0007 picks up live during business hours. For an in-person Irvine office visit, please call ahead so we can have the right loan officer ready for you (and so we're not out at a closing when you arrive).
Will contacting you trigger a credit pull or commit me to anything?
No. Initial conversations, scenario quotes, and rate ballparks happen with zero credit impact and no obligation. A credit pull only happens once you decide to formally apply — and we'll confirm in writing before pulling. Hard policy.
What information should I have ready when I contact you?
For a rate ballpark: rough credit score, target home price, planned down payment, target state, and whether you're buying or refinancing. For a pre-approval, add gross monthly income and a sense of monthly debt obligations. None of these are required — we'll guide you through whatever's missing on the call.
I'm in a state you're not licensed in. Can you still help?
Unfortunately no — mortgages are originated state-by-state under each state's regulator. We're licensed in CA, CO, FL, ID, MD, NH, SC, TX, and VA. If you're in another state, we're happy to refer you to a vetted broker in that market; just call and let us know.
Do you work with first-time buyers?
Constantly — about a third of our annual volume is first-time buyers. We'll walk you through DPA programs (state-by-state), FHA vs Conventional, and exactly what reserves and documentation you'll need. No question is too basic.
Can we meet by video instead of phone or in-person?
Yes — Zoom, Google Meet, or FaceTime, whatever you prefer. Useful for screen-shares when reviewing rate options or going through pre-approval paperwork together. Just mention it when you book the call.
Is the contact form secure?
Yes. The form uses HTTPS, doesn't store sensitive financial data (no SSN, no full DOB), and inquiries are received only by licensed OnPoint Mortgage Pro loan officers. For sharing sensitive documents (W-2s, paystubs, etc.), we'll send you a secure encrypted upload link after our first conversation — never request those by plain email.
The Easiest Conversation You'll Have About a Mortgage
Five minutes on the phone gets you a clean ballpark on rate, payment, and program fit — no credit pull, no salesy upsell. We answer the phone ourselves.
☎ (877) 870-0007Mon-Fri 8am-5pm PT · Licensed in 9 states · NMLS #2134550
Privacy & Communication: Information you submit through this page is used solely to respond to your inquiry and is not sold or shared with third parties. Phone calls may be recorded for quality and training. We do not pull credit at the inquiry stage; a credit pull only occurs after you formally authorize an application in writing. OnPoint Mortgage Pro is a licensed mortgage broker, NMLS #2134550. Equal Housing Lender. Licensed in CA, CO, FL, ID, MD, NH, SC, TX, and VA. Programs and pricing are subject to credit and underwriting approval; not all applicants will qualify for every program shown elsewhere on this site.